Cross-Cultural Training For Indians
This training is useful for many Indian companies whose employees work virtually or have face-to-face interactions with their global partners or clients.The program aims to bring down communication barriers and build better understanding and rapport with foreign counterparts through cultural understanding.
The program covers :
- Understanding western/eastern cultures and mindsets
- Doing business in an alien country – do’s and don’ts
- Working in a Western Culture – working with colleagues/ delegating/ giving and taking feedback/ your expectations
- Adhering to Commitments
- Meeting Etiquette
- Saying NO - using assertive language
- Understanding humour
- Living in a western culture – expectations and common courtesies
- Taboo topics
- Building rapport
- Conference call handling
- Email Etiquette – using succinct language/ tone for better understanding
- Social etiquette – dining and entertaining in India or a foreign location
